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BSBINS601 – Manage knowledge and information
This unit BSBINS601 Manage knowledge and information describes the skills and knowledge required
to develop and maintain information and data systems to support decision making, and to optimise
the use of knowledge and learning throughout the organisation.
The unit applies to individuals who are responsible for ensuring that critical business information is
readily available to review the organisation’s performance and to ensure its effective functioning. It
applies to a wide range of information assets such as business performance data, customer feedback,
statistical data, and financial data.
This Learner Resource is broken up into four elements. These include:
1. Collect relevant business information
2. Analyse information and knowledge
3. Decide rectification for business issues
4. Distribute information to the organisation
At the end of this training, you will be asked to complete an assessment pack for this unit of
competency. You will need to access a supervisor, a manager, or your assessor who can observe you
perform project or workplace tasks and verify your competency or performance.
On competent completion of the assessment, you must have demonstrated skills and knowledge
required to manage knowledge and information.

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