Which of the following are effective strategies for dealing with difficult group members (disruptive troublemakers)?
a. Provide opportunities for the difficult group member to air his/her disagreement, allowing whatever amount of time is necessary.
b. Permit the difficult member to interrupt the group proceedings so he/she can “blow off some steam.”
c. Encourage a competitive group climate where everyone is free to argue, disagree, and attempt to win points with the group.
d. Confront the difficult group member directly; if the entire group is affected, then the group as a whole should confront the troublemaker. “blow off steam” before it builds to an explosive point.
