ABC Company is a multinational corporation that provides technology solutions to various industries. The company has experienced a high turnover rate among its employees, particularly in the sales department. The senior management team has identified the need to improve the skills and knowledge of the sales staff to reduce turnover and increase productivity. 1. What steps can the HR department take to identify the specific training needs of the sales staff? 2. What training methods can the company use to improve the sales staff’s skills and knowledge? 3. How can the company ensure that the training program is aligned with the organization’s goals and objectives?