The initial focus of the pilot program will be on chronic disease management. An assistant admin­ istrator has developed estimates of annual patient visit volume for patients with COPD, diabetes, or hyperlipidemia, as well as annual direct, indirect, and constant hours for the various tasks performed by clinical support staff.

b .Determine the sensitivity of the target FTE level to a +/–10 percent change in target utilization rate. Discuss the implications of these changes in the target utilization rate on staffing levels.

total patient vist volume 15,325
total direct paitent care hours 5,108
total indirect patient care hours 7,663
constant hours 1,040

total patient vist volume 15,325 total direct paitent care hours 5,108 total indirect patient care hours 7,663 constant hours 1,040

b .Determine the sensitivity of the target FTE level to a +/–10 percent change in target utilization rate. Discuss the implications of these changes in the target utilization rate on staffing levels.

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