As Human Resource Manager, you recently completed your company’s new compensation plan. You are happy with the results but know there is more to retaining the employees than just pay, and you don’t currently have a retention plan. Your organization is a poultry wholesaler, consisting of 15 offices across South Australia, Northern Territory and Tasmania. The majority of employees are sales and marketing staff, and they fill full-time and temporary positions. One of the challenges you face is a difference in geographical areas, and as a result, there are differences in what may motivate employees.

As you initially look at turnover numbers, you have the sense that turnover has increased over the last six months. Your initial thoughts are the need for a better retention strategy, utilizing a bonus structure as well as other methods of retention. Currently, your organization pays a straight salary to employees, does not offer flextime or telecommuting options, focuses on individual performance (new and total sales generated) rather than team performance, and provides five days of vacation for every two years with the organization