Many of the approaches used in quality management, for example continuous quality improvement, quality assurance, LEAN thinking and Six Sigma have been adapted from a manufacturing environment. It may be argued that health services are different. Discuss.
| PerformanceIndicator | Possible Mark | AwardedMark |
| The topic and purpose of the paper are clearly defined in the introduction. The introduction identifies the framework of the essay. | 5 | |
| Idea development is logical and orderly, presenting a cohesive argument. | 20 | |
| Demonstrates a clear understanding of the topic. | 20 | |
| There is evidence of critical thinking, indicating an ability in analysis and interpretation. | 30 | |
| Content is supported with reference citations appropriate to the essay topic. See University Policy on Plagiarism. | 10 | |
| A rational conclusion is offered and supported. | 10 | |
| The presentation of the paper is of an appropriate academic standard
– spelling, grammar and referencing are correct. There is numbering of pages, a table of contents, correct in text referencing and a correctly cited reference list. |
5 | |
| TOTAL | 100 |
