Be concise and to the point, but detailed enough to ensure that the necessary information is conveyed. Workers do not have time to read pages and pages of details. A good client record will present the relevant information in a clear, concise, organized fashion so that it can be read and understood fairly quickly. By the same token, the earlier case examples (see “Case Examples: Two Cautionary Tales on the Importance of Documentation”) illustrate how important the inclusion of certain key details can be. Such critical details can be included without adding significantly to the length of the report.