a. Identify the reasons for employees resisting the change to an open-plan office approach. b. Explain what the partners might have done better to have minimised the resistance. 2. a. Analyse the barriers to communication (‘noise’) that appear to exist in the law firm. b. Discuss how they could be overcome. 3. a. Discuss the sources of power the partners and others appear to have and the impact this may have on other employees. b. What influence tactics have been used by some of the partners and employees and how effective might they have been?