a. Identify the reasons for employees resisting the change to an open-plan office approach. b. Explain what the partners might have done better to have minimised the resistance. 2. a. Analyse the barriers to communication (‘noise’) that appear to exist in the law firm. b. Discuss how they could be overcome. 3. a. Discuss the sources of power the partners and others appear to have and the impact this may have on other employees. b. What influence tactics have been used by some of the partners and employees and how effective might they have been?
Management is concerned about the quality of the service it provides and wants toestablish quality-control limits as a measure for the quality of its tests. Such managerialpractice is viewed as significant, because incorrect analysis of a sample can leadto a wrong diagnosis by the physician, which in turn might cost the life of a patient.
September 22, 2018
8:52 am
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