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June 19, 2021

hat could be negotiated to resolve the situation and prevent future conflict?

You and four others are the “bar team” in an upscale restaurant. Everyone works very well together—so well that you pool your tips and divide them equally at the end of each shift. Recently, management has voiced concerns about liquor costs being too high. You know that part of that is because the bartenders “pour heavy” when mixing drinks, but that doesn’t account for all of the costs. A couple of weeks ago you were working with Nathan and noticed that he didn’t seem to be ringing all of his cash sales into the cash register. It appeared that he was just putting the cash into the bar team tip box. The next day you talked with another team member Jamie about it and the two of you started paying more attention to what Nathan was doing. You have come to the conclusion that Nathan isn’t recording all of his cash sales, but you have no real proof.

1. What is the potential conflict? 2. What could be negotiated to resolve the situation and prevent future conflict? 3. Do you have any obligation to Nathan as a fellow member of the bar team? 4. Do you have an obligation to voice your suspicions to management? 5. What risks do you face if you do/do not speak up? 6. Based on your value system, what would you do?

Management

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For this assignment, you are required to create project scheduling documents and associated reports, and manage your work on Blackboard in your own group area. Full details can be found on Blackboard in the Assignments section. Marks will be awarded for the quality of the preparatory work recorded on Blackboard. Since this is timestamped, the dates and times recorded on Blackboard will be used to assess when and by whom each piece of work was created. If the work is not recorded on Blackboard, the assumption is that it does not exist. This is in line with normal project management practice where documenting your planning, task management and work tracking is essential to accurate project scheduling and control. Similarly, each group must be selfmanaging. Groups should create and all sign a group contract before beginning any work on the assignment. The group contract should be uploaded to your group Blackboard site, and should include details about the expected standards of work, and what the consequences are for not adhering to these standards. This should also include expected levels of contact between group members each week, and what happens if these agreed levels of contact are not adhered to. Your instructor/lecturer will generally not get involved in any group disputes. As project managers, you are expected to manage conflict and difficulties in line with your group agreement.

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