Mr Simon has spent 12 years continuous service as a line manager in a retail organisation. In thepast three years he has twice been considered for promotion via a formal interview process andwas unsuccessful. On each occasion the successful candidate had better formal qualificationsthan Mr Simon, although he had more experience. He has very recently been rejected forpromotion for a third time and is thought to be becoming disillusioned as a result of this. Onpassing him in the corridor you (Mr Simon’s team leader) overhear him saying to a colleague, ‘Ican see there is absolutely no possibility of advancement in this organisation for me, it’s time Imoved on’. Mr Simon is a very hard working and diligent worker and is highly regarded by yourteam members and replacing his skills and abilities will be extremely difficult.You are currently studying attitudes, teams and motivation theories as part of amanagement qualification. Explain why the topics you are studying may be useful inanalysing this particular situation and what positive measures could be implemented toattempt to re-motivate this employee.

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