Explain the importance of good human resource management, including the current state of the global IT workforce and future implications for it • Define human resource management and understand its processes • Understand the importance of stakeholder management throughout the life of an initiative • Discuss the process of identifying stakeholders, how to create a stakeholder register, and how to perform a stakeholder analysis • Describe the contents of a stakeholder management plan • Understand the process of managing stakeholder plan and how to use an issue log effectively • Explain methods for controlling stakeholder engagement • Discuss software for resource & stakeholder management