1. Explain the importance of identifying and differentiating order qualifiers and order winners.
2. Productivity should be a concern of every business organization.
a. How is productivity defined?
b. How are productivity measures used?
c. Why is productivity important?
3. The manager of a crew that installs carpeting has tracked the crew’s output over the past several weeks, obtaining these figures: Compute the labor productivity for each of the weeks. On the basis of your calculation, what can you conclude about crew size and productivity?. Show all the work and formulas
4. Compute the multi-factor productivity measure for each of the weeks shown. What do the productivity figures suggest? Assume 40 hour weeks and an hourly wage of $12. Overhead is 1.5 times weekly labor cost. Material cost is $ 6 per pound. Week Output (units) Workers Material (lbs) 1 30,000 6 450 2 33,600 7 470 3 32,200 7 460 4 35,400 8 480 5. The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and material cost is $5 per customer.
a. Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity.
b. Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional customer per day. Compute the expected labor and multifactor productivity rates for each unit.
