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Part 1:According to the attached articles,list3-4 of the main attributes that contribute to a toxic culture. Also, brieflystateapproximately how often toxic cultures are present in organizations.

Part 2A:Refer to Exhibit 2.8 (Combining Culture and Performance). State which quadrant is illustrated by the articles addressing Toxic Culture. (Note: Quadrant D is wrongly associated with high performance culture on p. 89.Refer to the exhibit for the correct category for Quadrant D or any quadrant.)

Part 2B:Justify your choice from Part 2A by explaining 2-3 different ways the toxic culture’s “attention to values” affects “attention to business performance,” an organization, and/or employeesorvice versa (i.e., explaining how business performance affects values).

Part 3:Explain1-2 waystwoof the three management skills (i.e., conceptual, human, technical) would be needed to identify and detox elements of a toxic culture. (Chapter 1; LO 1.4 and Mgt Types & Skills supplement)

Part 4:Explaindetailed ways 2-3 different principles from Chester Barnard and/orMary Parker Follett(Humanistic Perspective; Chapter 1; LO 1.10a; pgs. 33-34)could be used to detoxify a toxic culture. (Note: If you refer to suggestions in the Forbes’ or other articles on how to detox a toxic culture, explain how 2-3 Human Relations principles are illustrated. Referring to suggestions in the articles is not required.)

Part 5:Explain who (or which level of the organization; Exhibit 1.3; Mgt Types & Skills supplement) should act as the cultural leader (Chapter 2, Section 2.5b) or idea champion (Chapter 8, Section 8.2c) responsible to remedy a toxic culture and explain 2-3 reasons why that person/level is appropriate to detox the culture.

Part 6A: Explain2-3 different decision-making biases (Chapter 6; Section 6.5; pgs. 238-250) that may need to be overcome when deciding how to detoxify the culture and implement those changes.

Part6B: Explain how to apply2-3 Innovative decision-making techniques (Section 6.6) to overcome at least one bias you explain in 6A.

Extra Credit (not required–worth up to 2 bonus points) Part 7: Explain1-2 reasons why people resist change (chapter 8; Section 8.1a) and explain how to apply1-2 implementation tactics (Chapter 8; Section 8.4c); pgs. 344-345) to address or overcome the resistance you explain in this part.


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