Question 1. Word limit (300 words)
a) Using an example define the term delegation.
b) Is the use of delegation made by Zoran in Stardish workplace an appropriate use of skill? Justify
your answer.
c) Apart from delegation, outline four management skills that are, or would be of assistance to
Zoran in his role as the Manager of the research Centre.
Question 2. Word limit (400 words)
a) Using relevant examples compare the terms performance management and performance
appraisal.
b) How can the performance appraisal system used in Starfish promote a team approach in
relation to Norman’s work?
c) Explain another strategy to encourage Norman to become a member of the team/
Question 3. Word Limit (550 words)
a) Define leadership. Why is leadership an important function in an organisation? How does
effective leadership contribute towards the success of an organisation?
b) Using leadership theories differentiate the styles between Zoran and Adam. Justify your answer
c) Which is more appropriate style given the organisation’s commitment to a team approach.
Justify your answer.