Case questions: 1. Discuss the key drivers for change at HSBC. 2. What steps have HSBC management taken to overcome resistance to change? Would you agree that these were successful? Provide evidence for your argument. 3. From reading the case, do you believe that HSBC management are concerned about the triple bottom line? Provide evidence to support the position you take.
In answering the above questions, please discuss how various change models were applied in HSBC and are applicable in other contexts. You should also reflect on the role of management and leadership in delivering effective change.
Task Details: Using the provided case study students need to identify the problems, use change management theory to explain why the problems have arisen, and develop supported recommendations to improve the situation, taking into account the concerns and interests of various stakeholders.
Students need to format their research, analysis and conclusions into a professionally presented report that has the following items:
o Title page o Executive summary o Table of contents o Appropriate headings and sub-headings o Recommendations o Reference list (Harvard — Anglia style) o Attachments if relevant
The report’s headings must be properly numbered. Furthermore, the report must be 1.5 spaced and written in either Times New Roman 12pt, Calibri 11 pt or Arial 1Opt.
Attachments:
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