SECTION 1 – DEVELOP TEAM COMMITMENT AND COOPERATION
? Develop organisation’s personal service values and clearly communicate role
and importance of quality service to business objectives.
? Act as a positive role model through high standards of personal performance.
? Communicate roles, responsibilities and expectations and promote individual
and team work accountability.
? Motivate individuals to deliver effective personal service which shows support for
organisational goals.
? Identify, encourage, value and reward individual and team efforts and
contributions.
? Model and encourage open and supportive communication within the team.
? Seek feedback from team members and implement changes within bounds of
organisational goals and policies.
Attachments:
SHBXPSM001-Le….pdf
SHBXSPSM001-A….docx
