1.1 Describe the characteristics of successful business teams
1.2 Assess the importance of team roles in successful business teams
1.3 Analyse the value of using theoretical models when building successful business teams
2.1 Explain the stages of team development
2.2 Plan how to motivate team members to achieve given objectives
2.3 Encourage open communication between team members to support team development
2.4 Evaluate ways of resolving conflict between team members
3.1 Monitor the performance of a team against given objectives
3.2 Recommend how to improve performance against given objectives