Create an operational plan for either your current business or business idea or a Small-to-Medium business that you are familiar with (e.g., one that you work for or you know the owner(s) personally).

Create an operational plan for either your current business or business idea or a Small-to-Medium business that you are familiar with (e.g., one that you work for or you know the owner(s) personally). If you are using a external company, they must be based in Australia. If you cannot find a company to use as a case study, contact your workshop facilitator so that they can assign you one. The company that you choose MUST be approved by Week 5; otherwise you will receive a ‘0’ for this Assessment. Do NOT choose an established national or multi-national company. Assessment Description Students are given an opportunity to create an operational plan for either their own business / business idea or a Small-to-Medium business that they are familiar with (e.g., one that they have either worked for or know the owners personally). Assessment Instructions Using the chosen business, either your own or one you have access to the owner(s), you must address the following in your business / operational plan:

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Identify the DSM-5 diagnostic criteria that you notice in the case studies below and explain how the client meets the criteria.

Part 1: Case Studies Directions: Identify the DSM-5 diagnostic criteria that you notice in the case studies below and explain how the client meets the criteria. Include the diagnosis that….

Customer Turnoffs Discussion

DECISION MAKING AT WORK Project 3.4 Customer Turnoffs Discussion You are sitting in the company lunchroom with two other CSRs, Doug and Christine. Doug is relating a troublesome customer problem….

Drawing upon relevant theories from lectures and readings, write a four to five-page analysis of the change efforts made at NUMMI and General Motors

Listen (or read the transcript) to This American Life, episode 561: NUMMI 2015, which can be found at the following link: http://www.thisamericanlife.org/radio-archives/episode/561/nummi-2015 Drawing upon relevant theories from lectures and readings, write a four….