- This is a tool often used to document and compare individual projects based on requirements and outcomes for each alternative project. This tool is typically used by the leadership Council or team.
- Cause and Effect matrix
- Pareto Chart
- Evaluation matrix
- Criteria Decision Matrix
- Project Charter
- Your project selection team have decided that a particular project is very important to the facility. The solution is not very obvious and involves time as a key metric. Which methodology would best fit this problem?
- DMAC
- Rapid 5S
- Lean
- Just do it
- Although very rarely met, the optional goal of many LSS projects is for a process mean to be this many standard deviation from the nearest specification limits.
- 2
- 3
- 4
- 6
- When selecting a LSS team which is NOT a good criteria?
- Good knowledge of process
- Ability to devote only 3-4 hours to the project
- Works toward maintaining the status quo
- Cooperate with others
- In defining quality which organization worked defect free performance in products and services?
- Motorola
- GM
- Ford
- Bayer
- The core Lean Six Sigma team ideally should consist of:
- ONLY trained LSS yellow, green or black belts
- Ideally operators familiar with the project process
- A few operators but primarily managers overseeing the project process
- An equal mix of black, yellow, green belts plus the direct manager of the project process
- The problem statement in your charter CANNOT contain the following
- All responses are correct
- Possible solutions to the project
- Imprecise or broad statements
- Lack of customer requirements that can be measured
- None of the responses are correct
- When selecting and evaluating possible projects it is good advice to:
- Evaluate how the project fits external customers
- How feasible the project is given the resources available
- Have a good protocol to hand over the project to the project team leader
- All of the above
- The term” the percentage of good products and services produced” is also referenced or defined as?
- DPMO
- Yield
- Sigma Level
- The X-value
- Who was the first to codify quality by determining that as a company you must “Stop depending on inspection to achieve quality”?
- Deming
- Juran
- Crosby
- Feigenbaum
- Identifying customer requirement is a fundamental part of defining a project. In defining a specific customer requirement you write the following in you list:
The widget requires rapid delivery
Your Black Belt mentor comments
- This is a poorly written customer requirement
- This is a concise and well written customer requirement
- This is OK written customer requirement
- In which phase do we initially begin writing a project charter?
- Define
- Measure
- Analyze
- Improve
- Control
- Champion
- When running a LSS project, management should always be:
- Proactive
- Reactive
- Go with their gut feeling
- Micro-manage the team
- You would select your project team members for a LSS project based on the following criteria EXCEPT:
- Good knowledge of process, product or customers
- Access to data
- A high level manager who is one or two levels above the process owner
- Ability to spend a responsible amount of time on the project
- Who or which organization was the first to define quality in term of a defect free performance?
- General Electric
- Deming
- Motorola
- Crosby
- Tyco
- In general when initially starting a Six Sigma program your company should implement as many projects as possible thereby making an impact on the companies bottom-line immediately.
True or False
- The purpose the tool is to provide an at a glance perspective of the high level process steps in conjunction with key suppliers, inputs, and customers.
- SIPLOC
- Gantt
- 4 voices
- MSA
- Who in the Six Sigma organization helps remove barriers?
- Master Black Belt
- Black Belt
- Green Belt
- Yellow Belt
- Champions
- The following methodology is typically used for a process design
- DMADV
- DMAIC
- PDSA
- DSAIV
- A possible approach in determining a sigma level is to calculate how many defects occur compared to the number of opportunities there are for a defect per unit. This calculation results in:
- DPMO
- DPO
- DPU
- Yield
- The first thing a project needs to do after passing the Define phase tollgate is to:
- Brainstorming
- Decide on a sequence for the presentation slides
- Identify Presentation methods
- Prepare an agenda for the next Phase
- In defining quality who is generally attributed to apply standards and specifications?
- Crosby
- Deming
- Shewart
- Tiachi Ono
- DMAIC- this is the phase where you select the project
- Champion
- Define
- Measure
- Control
- There are this many forms of Lean Waste:
- 8
- 7
- 5
- 6
- 9
- 10
- The problem statement in the charter CANNOT contain the following
- All responses are correct
- Possible solutions to the project
- Imprecise or broad statements
- Lack of customer requirements that can be measured
- None of the responses are correct
- Which role type, in LSS terms, is the direct manager of the project process?
- Champion
- Process owner
- Black Belt
- Operating manager
- This term is described as “systems dedicated to ensuring that products or services are designed, produced, and delivered in a manner that meets or exceeds stakeholder expectations”
- Quality Control
- Inspection based quality
- Specifications
- Total Control
- Who is the pioneer of QC
- Shewart
- Deming
- Juran
- Crosby