1. This is a tool often used to document and compare individual projects based on requirements and outcomes for each alternative project. This tool is typically used by the leadership Council or team.
  2. Cause and Effect matrix
  3. Pareto Chart
  4. Evaluation matrix
  5. Criteria Decision Matrix
  6. Project Charter
  7. Your project selection team have decided that a particular project is very important to the facility. The solution is not very obvious and involves time as a key metric. Which methodology would best fit this problem?
  8. DMAC
  9. Rapid 5S
  10. Lean
  11. Just do it
  12. Although very rarely met, the optional goal of many LSS projects is for a process mean to be this many standard deviation from the nearest specification limits.
  13. 2
  14. 3
  15. 4
  16. 6
  17. When selecting a LSS team which is NOT a good criteria?
  18. Good knowledge of process
  19. Ability to devote only 3-4 hours to the project
  20. Works toward maintaining the status quo
  21. Cooperate with others
  22. In defining quality which organization worked defect free performance in products and services?
  23. Motorola
  24. GM
  25. Ford
  26. Bayer
  27. The core Lean Six Sigma team ideally should consist of:
  28. ONLY trained LSS yellow, green or black belts
  29. Ideally operators familiar with the project process
  30. A few operators but primarily managers overseeing the project process
  31. An equal mix of black, yellow, green belts plus the direct manager of the project process
  32. The problem statement in your charter CANNOT contain the following
  33. All responses are correct
  34. Possible solutions to the project
  35. Imprecise or broad statements
  36. Lack of customer requirements that can be measured
  37. None of the responses are correct
  38. When selecting and evaluating possible projects it is good advice to:
  39. Evaluate how the project fits external customers
  40. How feasible the project is given the resources available
  41. Have a good protocol to hand over the project to the project team leader
  42. All of the above
  43. The term” the percentage of good products and services produced” is also referenced or defined as?
  44. DPMO
  45. Yield
  46. Sigma Level
  47. The X-value
  48. Who was the first to codify quality by determining that as a company you must “Stop depending on inspection to achieve quality”?
  49. Deming
  50. Juran
  51. Crosby
  52. Feigenbaum
  53. Identifying customer requirement is a fundamental part of defining a project. In defining a specific customer requirement you write the following in you list:

The widget requires rapid delivery

Your Black Belt mentor comments

  1. This is a poorly written customer requirement
  2. This is a concise and well written customer requirement
  3. This is OK written customer requirement
  4. In which phase do we initially begin writing a project charter?
  5. Define
  6. Measure
  7. Analyze
  8. Improve
  9. Control
  10. Champion
  11. When running a LSS project, management should always be:
  12. Proactive
  13. Reactive
  14. Go with their gut feeling
  15. Micro-manage the team
  16. You would select your project team members for a LSS project based on the following criteria EXCEPT:
  17. Good knowledge of process, product or customers
  18. Access to data
  19. A high level manager who is one or two levels above the process owner
  20. Ability to spend a responsible amount of time on the project
  21. Who or which organization was the first to define quality in term of a defect free performance?
  22. General Electric
  23. Deming
  24. Motorola
  25. Crosby
  26. Tyco
  27. In general when initially starting a Six Sigma program your company should implement as many projects as possible thereby making an impact on the companies bottom-line immediately.

True or False

  1. The purpose the tool is to provide an at a glance perspective of the high level process steps in conjunction with key suppliers, inputs, and customers.
  2. SIPLOC
  3. Gantt
  4. 4 voices
  5. MSA
  6. Who in the Six Sigma organization helps remove barriers?
  7. Master Black Belt
  8. Black Belt
  9. Green Belt
  10. Yellow Belt
  11. Champions
  12. The following methodology is typically used for a process design
  13. DMADV
  14. DMAIC
  15. PDSA
  16. DSAIV
  17. A possible approach in determining a sigma level is to calculate how many defects occur compared to the number of opportunities there are for a defect per unit. This calculation results in:
  18. DPMO
  19. DPO
  20. DPU
  21. Yield
  22. The first thing a project needs to do after passing the Define phase tollgate is to:
  23. Brainstorming
  24. Decide on a sequence for the presentation slides
  25. Identify Presentation methods
  26. Prepare an agenda for the next Phase
  27. In defining quality who is generally attributed to apply standards and specifications?
  28. Crosby
  29. Deming
  30. Shewart
  31. Tiachi Ono
  32. DMAIC- this is the phase where you select the project
  33. Champion
  34. Define
  35. Measure
  36. Control
  37. There are this many forms of Lean Waste:
  38. 8
  39. 7
  40. 5
  41. 6
  42. 9
  43. 10
  44. The problem statement in the charter CANNOT contain the following
  45. All responses are correct
  46. Possible solutions to the project
  47. Imprecise or broad statements
  48. Lack of customer requirements that can be measured
  49. None of the responses are correct
  50. Which role type, in LSS terms, is the direct manager of the project process?
  51. Champion
  52. Process owner
  53. Black Belt
  54. Operating manager
  55. This term is described as “systems dedicated to ensuring that products or services are designed, produced, and delivered in a manner that meets or exceeds stakeholder expectations”
  56. Quality Control
  57. Inspection based quality
  58. Specifications
  59. Total Control
  60. Who is the pioneer of QC
  61. Shewart
  62. Deming
  63. Juran
  64. Crosby

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