Assessment task details and instructions
Process selection and design are both strategic elements for any organisation as they can contribute directly to the overall efficiency and effectiveness of operations. Organisations make decisions on process selection and design based on the variety in products or services that the system need to handle, the degree of the equipment flexibility and expected volume output. Using the 5 Performance model organisations can benefit in producing higher quality products and services and, operating at low cost.
? By taking as an example a product or a service from an industry that you are familiar with, critically discuss the main factors that influence the manufacturing/service process design.? Discuss how implementation of the 5 ‘performance objectives’ – quality, speed, dependability, flexibility and cost – may assist in achieving greater productivity, lower costs and higher quality.