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http://• A brief description of the client and the products they are interested in or regularly purchase. • A description of the subject or purpose of the conversation. • What you believe is the customers preferred method/s of communication and why you feel that these are the customers preferred methods of communication.Describe the details of three occasions of where you engaged with a customer. Each occasion must be a different customer. Include details of the context of the engagement, the types of communication and the details of each engagement with the customer or client.

You need to include:

  • A brief description of the client and the products they are interested in or regularly purchase.
  • A description of the subject or purpose of the conversation.
  • What you believe is the customers preferred method/s of communication and why you feel that these are the customers preferred methods of communication.
  • The outcome of the engagement or series of communications.
  • The technology that was used during the engagement.

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