1. Xerox Corp had created knowledge about personal computer (monitor, mouse, keyboard, etc.) at least 10 years before Apple manufactured its first version of Mac computers. But, it had not commercially used the knowledge to enrich its business value. Ten years later, it shared knowledge with Steve Jobs of Apple Corp. Sharing of knowledge by Xerox to Steve Jobs is called as?

1. Internalization
2. Externalization
3. Socialization
4. Capitalization

Answer:

2. Dr. Heatley created knowledge to produce enormous amount of penicillin in the laboratory through combination or socialization?

Answer:

3. When is it said that an OC is matured?

1. When it is standardized and became static
2. When it is standardized and dynamic
3. When it is customized to local cultures
4. All of the above