Changes take place in every organization. There are three challenges that leaders in any organization face when managing change: Instability, uncertainty, and stress. In response to these three challenges and to overcome resistance to change, 12 action steps have been developed. In this essay, you will address the action steps you witnessed in your organization.
Please write an essay no less than 200 words expressing your thoughts, addressing the following:
A change initiative that you witnessed in your current or former organization, identify how the action steps either matched or fell short of the action steps identified in Chapter 5, “Winning Hearts and Minds: Overcoming the Obstacles to Change,” in Champions of Change. Please address each action step in your answer. (attached with action steps.)

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