http://• A brief description of the client and the products they are interested in or regularly purchase. • A description of the subject or purpose of the conversation. • What you believe is the customers preferred method/s of communication and why you feel that these are the customers preferred methods of communication.Describe the details of three occasions of where you engaged with a customer. Each occasion must be a different customer. Include details of the context of the engagement, the types of communication and the details of each engagement with the customer or client.

You need to include:

• A brief description of the client and the products they are interested in or regularly purchase.
• A description of the subject or purpose of the conversation.
• What you believe is the customers preferred method/s of communication and why you feel that these are the customers preferred methods of communication.
• The outcome of the engagement or series of communications.
• The technology that was used during the engagement.