Peter Drucker Countless sermons have been preached and printed on the ethics of business or the ethics of the businessman. Most have nothing to do with business and little to do with ethics. One main topic is plain, everyday honesty. Businessmen, we are told solemnly, should not cheat, steal, lie, bribe, or take bribes. But nor should anyone else. Men and women do not acquire exemption from ordinary rules of personal behavior because of their work or job. Nor, however, do they cease to be human beings when appointed vice-president, city manager, or college dean. And there has always been a number of people who cheat, steal, lie, bribe, or take bribes. The problem is one of moral values and moral education, of the individual, of the family, of the school. But there neither is a separate ethics of business, nor is one needed. All that is needed is to mete out stiff punishments to those—whether business executives or others—who yield to temptation. In England a magistrate still tends to hand down a harsher punishment in a drunken-driving case if the accused has gone to one of the well-known public schools or to Oxford or Cambridge. And the conviction still rates a headline in the evening paper: “Eton graduate convicted of drunken driving.” No one expects an Eton education to produce temperance leaders. But it is still a badge of distinction, if not privilege. And not to treat a wearer of such a badge more harshly than an ordinary workingman who has had one too many would offend the community’s sense of justice. But no one considers this a problem of the “ethics of the Eton graduate.” The other common theme in the discussion of ethics in business has nothing to do with ethics. Such things as the employment of call girls to entertain customers are not matters of ethics but matters of esthetics. “Do I want to see a pimp when I look at myself in the mirror while shaving?” is the real question. The first responsibility of a professional was spelled out clearly 2,500 years ago, in the Hippocratic oath of the Greek physician: Primum non nocere: “Above all, not knowingly to do harm.” No professional, be he doctor, lawyer, or manager, can promise that he will indeed do good for his client. All he can do is try. But he can promise that he will not knowingly do harm.
Discussion Questions 2. What is the Drucker test for ethics for business managers?
