Advertising for Skills IRENA GRUGULIS, STEVEN VINCENT AND GAIL HEBSON
These are extracts from real advertisements for jobs. In your groups choose three advertisements which require varying skill levels and answer the following questions:
1 What skills are required in the advertisement?
2 Are these soft skills or technical skills?
3 What is the balance between soft skills and technical skills?
4 Do these reflect what the job really requires?
5 For these jobs are the soft skills or the technical skills more complex? Is it possible to have a job that requires high levels of soft skills but only low levels of technical skills?
Chief Executives [No salary specified] We now seek Chief Executives to lead these businesses and create value for stakeholders. Successful candidates will be corporate entrepreneurs, experienced in building successful businesses and teams, driving sales and revenues and creating great strategic relationships. Group Accountant London, £60 – 70,000 The role will involve general accounting and bookkeeping for five corporate companies in various currencies and jurisdictions; performing the monthend processes, including the revaluation of foreign denominated balances;

basic cash management and cash forecasting; consolidation of the group accounts in Oracle; assistance with budgeting andforecasting and ad hoc tasks including assistance with Board reporting. Candidates will need to be ACA qualified with post qualification experience in a Group of Financial Accounting role within the Oil and Gas industry. Call Centre Representative Swansea £16,616 – £22,486 + half yearly performance bonus + excellent benefits Having the chance to provide outstanding customer service. Enjoying a clear career path. Being part of a global brand. Just some of the things this role could mean for you. As part of our Premier Customer Service team, you’ll be dealing exclusively with high net-worth customers. These are people who demand exceptional levels of service. So you must be prepared to go above and beyond as you handle everything from balance enquiries to overseas payment requests. There’s no outbound calling involved. The challenge is to be able to resolve every call yourself, and to ensure the customer has an excellent experience every time. Customer service roles don’t get much more challenging. To rise to that challenge, you’ll need to be able to show us where you’ve gone the extra mile for customers in the past. You’ll also need some genuine experience of sales.