a) What is horizontal communication? (6 marks)
(b) How is the horizontal form of communication more prominent in Intermountain Healthcare? (4
marks)
3. From Week 9 Pre Recorded Case Study (10 marks)
(a) Where does Hewitt’s leadership fall on the Managerial Grid discussed in the chapter? (5 marks)
(b) What deficiencies or shortcomings would you identify in Hewitt’s leadership? (5 marks)
4. From Week 10 Pre Recorded Case Study (10 marks)
(a) Based on this case study, what issues with China-based suppliers require Numi’s managers to
use influence and persuasion tactics? (4 marks)
(b) How does Numi get suppliers to comply with its policies? (6 marks)
5. From Week 11 Pre Recorded Case Study (10 marks)
(a) Does Honest Tea have more of an organic or mechanistic structure? (4 marks)
(b) How can you tell (Justify)? (6 marks)