1 a) Discuss the services that are offered by the University (10 marks)
b) What is browsing in the library context? (5 marks)
c) Describe FIVE typed of information sources found in a library
2 a) What is a reference work? (3 marks)
b) Identify the type of reference work you would use to get the following information:
i) The highest volcano in the world
ii) The life history of an important personality
iii) An overview of a variety of topics
iv) Reference on a particular subject (12 marks)
c) Books that have been identified in the library catalog may not be found on the shelves. Explain the various status of such books to a new library user. (10 marks)
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