Continuing with your case project, research best practices using the readings from the course texts and external resources. Address the following topics in your paper:
– What are the current positive or negative impacts to business operations involving the IT management processes?
– How can Six Sigma or TQM benefit your organization?
– What change management processes are currently in place, or if there are no formal processes, what would you recommend?
– Conclude with your thoughts on how implementing IT process improvement and change management in your business would make a positive impact