1. Take a given hospital in Ethiopia and define hospital operations management as a transformation process. Consider all the inputs, processes and the outputs in the hospital operations system and explain each of them.
2. What are the competitive dimensions of operations strategy? List and discuss them.
3. Take one service organization and manufacturing organization. Compare and contrast their similarities and differences from their operations point of view.
4. Briefly describe the historic development of operations management and their contributors.
5. Discuss the advantages and disadvantages of the three production systems: Job shop, batch and continuous production systems.
6. Briefly describe the following concepts and give examples from Ethiopian firms.

a. Modular design
b. Design for disassembly
c. Robust design

1. Assess the role of information policy, data administration, and data quality assurance in the management of organizational data resources.
2. What is Mass Customization mean? How do firms achieve mass customization? Explain it.
3. What are the phases in the new product development process? List exhaustively and explain with example.
4. Compare and contrast, Concurrent engineering, quality function deployment, and traditional approaches to product design. Give empirical example in the Ethiopian context for your explanation.
5. Explain briefly factors to be considered in location decisions. Support your explanation with practical example by taking Ethiopian organization(s).