Explain why you would use interviews vs. focus groups and when interviews are more appropriate than focus groups.
To what extent can the insurer rely on the duty of the utmost good faith
To what extent can the insurer rely on the duty of the utmost good faith.
Insurance Contracts Act 1984 (Cth), in particular section 13
ALRC 20 at 
General Insurance Code of Practice
Sutton in Insurance Law in Australia (3rd Ed, LBC Information Services, 1999)
Case Law – CGU Insurance Ltd v AMP Financial Planning Pty Ltd (2007) 235 CLR1
Sheldon v Sun Alliance Ltd (1989) 53 SASR 97 at 152
Kelly v New Zealand, Insurance Ltd (1996) 9 AN Ins Cas 67-317; 130 FLR 97 at 76, 518-76, 520 (ANZ Ins Cas), 111-112 (FLR)
Russell v NRMA Insurance Ltd (unreported, NSW Sup Ct, Rogers CJ Comm D, 8 November 1988).
Moss v Sun Alliance Australia Ltd (1990) 55 SASR 145
Re Zurich Australian Insurance Ltd  2 Qd R 203
Gutteridge v Commonwealth of Australia (unreported, Ambrose J, QLD Sup Ct, 25 June 1993).
Wyllie v National Mutual Life Association of Australasia Ltd (1997) 217 ALR 324
Gugliotti v Commercial Union Assurance Co of Australia (1992) 15 MVR 463
Hammer Waste Pty Ltd v QBE Mercantile Mutual Ltd  NSWSC 1006
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