1.)Differentiate between the following terms:
a)Information system and Information Technology
b)EPROM and EEPROM
c)Hardcopy and Softcopy
d)Hardware and Firmware
e)RAM and ROM
2.)What is system software?Give 2 examples
3.)What is a search engine? Give 2 examples
4.)What is SPAM?
5.)What is VOIP and what is its main advantage
6.)Differentiate between multiprogramming and multiprocessing
7.)How many flash disks of 128MB can be used to backup 60GB hard drive?
8.)An intergrated package such as Microsoft Office contains several packages such as word processor,a spreadsheet and a database.Describe the purpose and different facilities offered by the following packages:
a)Word Processor
b)Spreadsheet
c)Database
d)Powerpoint
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