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TABLE OF CONTENTS. 3
INTRODUCTION TO THIS WORKBOOK. 4
What is this workbook about?. 4
Context for Assessment 5
Assessment Requirements. 5
ABOUT THE ASSESSMENTS. 7
Assessment Methods. 7
Resources Required for Assessment 7
INSTRUCTIONS TO STUDENT. 8
KNOWLEDGE ASSESSMENT. 9
PRACTICAL ASSESSMENT. 25
Instructions to Student 25
Task 1 – Nominating a community services organisation. 26
Task 2 – Researching about case management role requirements and responsibilities. 28
Task 3 – Researching about current and emerging industry trends. 31
Task 4 – Creating a personal development plan. 35
Task 5 – Implementing your personal development plan. 40
Task 6 – Undertaking a structured reflection process following implementation of your plan 43
WORKBOOK CHECKLIST. 46
WE WOULD LOVE YOUR FEEDBACK! 48