McAteer et al (2010, p.107) suggest that a ‘critical incident is one that challenges your own assumptions or makes you
think differently’. They provide the following helpful prompts to guide reflection on critical incidents:
• What happened, where and when? Give a brief history of the incident.
• What is it that made the incident ‘critical’?
• What were your immediate thoughts and responses?
• What are your thoughts now? What has changed/developed your thinking?
• What have you learned about (your) practice from this?
• How might your practice change and develop as a result of this analysis and learning?
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