Using the workplace scenario information provided, you will develop a project charter. You will need to negotiate aspects of the project with your project team members. This is group assignment and you are required to form groups of THREE (3) to FOUR (4) members.
You need to develop the Initial Project Charter which should include the FOUR tasks and it should include “Task 1: Project Charter” given in this document.

Assessment description
Using the workplace scenario information provided, you will determine the scope of a project and develop a project charter. You will then negotiate aspects of the project with your project team members. Finally, you will need to submit the final document for approval. This is group assignment and you are required to form groups of THREE (3) to FOUR (4) students.
You need to develop the Project Charter which should include the following:
1 Review the simulated business documentation, including policies and procedures and the project charter template in the Appendix to Task 1 for possible use or adaptation in completing project requirements.
1. Review the scenario information provided in Appendix 1.
2. Determine the project scope and develop appropriate project charter for discussion with the General Manager (the lecturer).
3. Develop a budget (version 1) for the project.
Note: You may use software tools or use or adapt the template provided.
4. Ask for feedback from your General Manager (the lecturer) on your drafts and ensure understanding of any additional project issues or changes to project parameters.

5. Submit documentation as per specifications below.
a. project charter
Note: Before submission, you ensure the submitted work satisfies the following requirements:
 The assignment is to be written in a report format. It must have separate sections for each of the FOUR tasks
 Submit the report as a PDF file through the Turnitin assignment submission tool on Moodle.

Max Lionel Realty
Max Lionel Realty (MLR), in order to build customer goodwill and satisfy its legal and ethical obligations, has decided to implement a program to:
● inform agents of legal and ethical obligations (particularly with respect to WHS and anti-discrimination legislation) and any standards or codes of conduct followed by the organisation
● promote high standards in professional conduct (see Real Estate Institute of Victoria (REIV) Code of Conduct and relevant legislation)
● inform clients, tenants and potential tenants of MLR’s commitments
● achieve employee and client buy-in for initiative.
You are an external consultant (from Ace Consultants) contracted to project manage activities to achieve the objectives above.
Quality standards for deliverables:

● clearly communicate legal obligations and REIV obligations
● contain as content or support company strategic directions
● no grammar or spelling errors
● professional but friendly language
● fair and flexible delivery for intended audience
● meet audience requirements and sensitive to information needs, cultural diversity

Previous needs analysis for the project has uncovered characteristics and requirements of Residential and Commercial Agents and Clients:
Agents
Clients
Tenants
● under stress; time poor
● highly trained and competent in selling and managing real estate
● unaware of legal, ethical requirement. just want to please clients
● even if aware, have no idea how to apply to daily client practice
● cynical: e.g. ‘why do I have to pay attention to MLR’s
internal business? I just want them to manage my property.’
● time poor
● not sure of MLR obligations and commitment to best-of- breed client service and ethical practice, REIV code of conduct
● sometimes feel discriminated against on basis of:
○ lifestyle
○ family status
○ cultural background
○ income, etc.
● unclear on overall strategic aims of MLR
● culturally diverse.
● feel it’s the agent’s obligation to fill rental/lease properties according to client wishes:
e.g. ‘I choose who lives in/leases my property’
● culturally diverse.
● residential agents have been rude or insensitive on occasion: e.g. ‘you wouldn’t treat your rich clients or investment partners this way’
● do not feel they are adequately consulted
● residential/commercial agents/clients have let themselves in without consultation
● inspections are sometimes unannounced.

Project conditions are as follows:
● Six to eight team members (two to four students plus four virtual team members) who must be utilised and budgeted for. Operations General Manager (the lecturer) will determine composition of project team.
● The structure of the work should include roles for project sponsor, technical experts, quality assurance of deliverables, project manager (yourself initially and, after provisional approval, as negotiated with your
team), and roles and responsibilities for each team member to achieve the deliverables according to standards, etc.
● All reasonable resources (e.g. access to a room, computers, software and templates) will be provided. Paper and telecommunications costs, for example, to be covered by students. All resources must be costed and included in your budget.
● Budget: $15,000.
● Your Operations General Manager (the lecturer) will suggest project deliverables, for example, presentations, information sessions, posters, promotional materials, etc. You may determine your own specific deliverables so long as they are agreed to with stakeholders, meet project objectives, and adhere to budgetary constraints.
● Project timeframe to be determined by Operations General Manager (the assessor as project sponsor).
● Project should include design, development, implementation and evaluation stages (with periodic quality review).
● Project status reports are due at 25%, 50% and 75% of allotted timeframe.
● Project must be coordinated with other organisational projects, operations, etc.