1a) Examine the major contributions of the hospitality industry to Kenya’s national economy. (10 Marks) (b) Discuss the major challenges facing domestic workers in Kenya. (6 Marks) (c) Describe the key determinants of Employer’s bargaining power within the context of industrial relations. (10 Marks) (d) Identify and explain two types of business ownership in Kenya. (4 Marks)
2(a) Assume there is a vacant position for an Information Technology Assistant at Meru University of Science and Technology. Write down the key elements in the job description for this position. (10 Marks) (b) Examine the significance of: (i) Job description (5 Marks) (ii) Job specification. (5 Marks)
3(a) Discuss the effects of the following on the collective bargaining process. (i) Employer interests (5 Marks) (ii) Employee interests (5 Marks) (b) Discuss the likely effects of devolution in industrial management at county level. (10 Marks)
4(a) Explain the major differences between the formal and informal sectors in Kenya. (10 Marks) (b) Discuss the advantages and disadvantages of industrial strikes in Kenya. (10 Marks)
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