1. Conduct research in order to get information to address the following questions (# 1 and 2) from page 142 of the course textbook. Ensure you use some of the qualitative and quantitative techniques described in the course textbook to help formulate your answers. Include at least two scholarly sources.
   1. Using your HR planning expertise, forecast the demand of labour in the stores and the online environment over the next three years.
   2. Assuming an annual 15 percent turnover level of in-store workers and a 30 percent turnover level of online-focussed employees, determine overall HR supply estimates over the next three years.
   3. Additionally, provide some suggestions of activities you could engage in to determine supply details by internal vs. external candidates.
2. You are to gather the information and write an executive summary (i.e., formal business report) which documents the results of your research above and presents it in a logical manner for senior management of the franchise.
   1. Your report must be concise (Maximum of 2 pages double spaced, 12-point font excluding cover page and references page).
   2. It must well-written, but in lay terms so anyone can fully understand your reasoning. Follow APA format and include a proper introduction that clearly outlines the purpose and flow of the essay, and a strong conclusion are important elements.
   3. You must also provide a properly cited reference page at the end of the report to support any of your conclusions.
   4. Remember, your objective is to provide an analysis on the labour forecast and turnover for the franchise owner, not simply to answer a series of questions. The questions are to help you focus your research. Your overall grade will reflect the strength of your analysis.

Part 2

1. Use the research sources that you found in Part 1 in order to get information to address the following questions (# 3) from page 142 of the course textbook:
   1. Do you forecast a labour shortage or surplus?
   2. Develop a clear plan to help address the forecast labour shortage or surplus.

NOTE: your plan will need to include three strategies that focus on at least two of the following areas of HR: Training, Career Development, Total Rewards, and Turnover Management.

2. You are to complete a 10-minute presentation which documents the results of your research above and presents it in a logical manner for the franchise owner. Your presentation will provide the owner with a high-level summary of the management report, rationale for action, and the recommended HR plan.
   1. Your presentation must be concise (8-10  PowerPoint slides, 12-point font excluding cover page and references page).
   2. It must well-written, but in lay terms. Follow APA format and include a proper introduction that clearly outlines the purpose and flow of the presentation, as well as a strong conclusion are important elements.
   3. You must also provide appropriate academic references (minimum 5) to support your conclusions or recommendations to the owner. As an academic, your friend will be more impressed with vetted journal articles and company prospectus information than Internet sources. Avoid using Wikipedia or other online resources that do not have a strict editorial process. (NOTE: It is said that at any given time, over 80% of information on Wikipedia is true, but we do not know which 20% is not.

Evaluation

The HR Plan: Part 1 and 2 will be marked in its entirety out of 100. The following rubric indicates the criteria students are to adhere to, and their relative weights to the assignment overall.

A peer evaluation process will also be used, and all students will be required to complete the Peer Evaluation form and submit with the final paper.