a)The widespread use of computers in offices have raised major health and safety issues. Describe three major health related problems that may result from intensive computer use and list three products that may be made available to improve the working conditions of personnel using computers. (9 marks)
b)Describe any three basic strategies that an organisation can employ to obtain competitive advantage and illustrate the role of Information Technology in each case.
(9 marks)
c)Distinguish between online and offline transactions. (2 marks)
(Total: 20 marks)
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