A1. Identify two (2) significant issues that Suzanne faces. Explain why these are issues. What would you
recommend that Suzanne do to address these two (2) issues? (10 Marks)
A2. Referring to the management functions (ie. Planning, Organising, Leading and Controlling), in which
management function(s) did the system fail? Please explain how that particular management function(s) you
selected had resulted in the financial problem in Farley Glass Works. (10 Marks)