QUESTION ONE – 20 MARKS
a. Your area councilor has organized a political rally to take place in a week’s time. Describe the steps he
would use to make his speech effective. (15 Marks)
b. State five aspects that determine effective listening. (5 Marks)
QUESTION TWO – 20 MARKS
a. Explain the following concepts:
i. Previewing (3 Marks)
ii. Scanning (3 Marks)
iii. Skimming (3 Marks)
iv. Grapevine (3 Marks)
b. Identify and explain the role of any four types of libraries. (8 Marks)
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