1.(a) Identify the advantages of conducting staff training programmes in a business organization.(6 marks)

(b) State and explain the training methods that a business organization can employ to train the office staff.(14 marks)

2.(a) Distinguish between the following sets of terms:

(i) Office layout and office landscaping.(4 marks)

(ii) Office safety and office security.(4 marks

 

 

 

 

 

 

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