Question 1 – Week 2: Tutorial Question 3 (10 marks)
Tim is a Sales Manager. identify and explain 3 measures which can be used as performance
criteria for Sales Managers. If Tim wants to encourage his team to perform highly, what type
of performance management system should be implemented and why? Answer this question
in 300 words. You must support your discussion by referring to 3 additional academic sources
from ProQuest. Harvard Referencing is required and ensure that you reference the sources
correctly.
Question 2 – Week 3: Tutorial Question 1 (10 marks)
According to a consulting firm report – Bain and Company, Management Tools and Trends
2015, one of the top ten management tools implemented by companies was the Balanced
Scorecard. Many surveyed companies (40%) have indicated that they are satisfied with using
the Balanced Scorecard for strategic planning.
Explain the Balanced Scorecard and how the Balanced Scorecard can be used for strategic
planning. Answer this question in 300 words. You must support your discussion by referring
to 3 additional academic sources from ProQuest. Harvard Referencing is required and ensure
that you reference the sources correctly.

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