On visiting one of the Saujana Printing Sdn. Bhd. store in Johor Bahru, you were surprised to find out that an employee, Ms. Zana, was suspended for 2 days without pay for coming in late last week. It seems that Saujana Printing Sdn. Bhd. does not have proper disciplinary procedures.
(a) A fair and just disciplinary system is progressive. Therefore, penalties given to the employees must be progressive in nature.List out the progressive penalties that are recommended. (5 marks)
(b) Explain FOUR (4) discipline guidelines that may assist an appeal process to ensure that Ms. Zana was imposed discipline fairly. (12 marks)(c) Discuss possible reasons for Ms. Zana’s dismissal.