Question 1
a) Explain the role of a Human Resource Manager in the promotion of good employee relation. (10marks)
b) Explain the conditions necessary for maintaining good relations in an organization.(10marks)
c) Describe the areas employee relations policy should cover. (10marks)

Question 2
a) Explain the importance of involving workers in decision making. (10marks)
b) Examine how team building as a method of communication enhances cooperation in the organization. (10marks)

Question 3
a) Explain the benefits of effective Industrial relations system. (8marks)
b) Explain social benefits to the management, the government and the employee of an organization if a tripartite approach in solving in the organization. (12marks)

Question 4
a) Explain circumstances under which an organization may resort to summary dismissal of an employee in reference to employment Act. (12marks)
b) Highlight the benefits that may accrue to an organization may accrue to an organization which has an effective grievance handling procedure. (8marks)

Question 5
a) Explain the responsibilities of a trade union as stipulated in the Industrial relation charter. (10marks)

b) Explain circumstances under which an organization would be justified to declare its employees redundant. (10marks)

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