· A. What is a process? what does Operations based strategies refers to?
B. Clinical processes: what are examples of the characteristics that you want to optimize in healthcare systems? How would you measure them?
C. Note : Output of a process is limited by its bottleneck step (capacity limiter) Question : Why this approach does not improve outcomes?
You may use this link to get an insight about the question or answer it based on your knowledge https://www,youtube.com/watch?v=WmAwcMNxGqM
D. NOTE : Applying Operation Management ideas and methods we will achieve these aims : where it cost us a lot, where there are redundant steps , where steps are unclear, where steps are misplaced , where steps do not serve a purpose , where steps do not add value, and where the process affects other process :
Question : In a healthcare organization, where would you start?