The highly contagious novel coronavirus SARS-CoV-2 also called coronavirus disease of 2019 (COVID-19) is
a global health emergency of unprecedented proportions. The ongoing loss of life globally as well as the virus’
ability to spread rapidly through communities, has generated a need for significant changes to the foundations
of the well and least developed countries. In the last few months, political leaders globally have been making
new announcements to respond to COVID-19 impacts, on both people and the economy. These have been crucial
steps to ensure public safety and financial stabilization. As it stands now, nobody knows how long this crisis
will last, but we do know that when it finally recedes our world will look very different. This crisis has not just
created new disasters, it has exposed the flaws of our existing system. Several leaders have done well including
few female leaders like Taiwan’s president, Tsai Ing-wen; New Zealand’s prime minister, Jacinda Ardern; the
German chancellor, Angela Merkel; and Denmark’s prime minister Mette Frederiksen.
In the case of Ghana, the Ghanaian government has so far followed a step-by-step model, including initiating
travel restrictions outside the country, restrictions on events and on places of social gathering including
churches, schools, restaurants, theatres and gyms and now currently just lifted a 21-day partial locked down in
two of the most affected regions in Ghana. Inequality in Ghana meant that now, in this time of deep need, we
risk sacrificing the health and safety of vulnerable people for whom the social safety net has been weakened.
Several proposals, both economic and health related are suggested to assist the entire nation. Health care
workers and security personnel have become heroes. Government has been asked to show leadership in
transforming or restoring the economy to one that works toward well-being for all as it takes steps to gradually
relax the restrictions. It is believed that the brighter side to the crisis is the momentum and opportunity to shift
our systems to prioritize our care and wellbeing in the long run.
a. Explain how decisional and informational roles of leaders can influence the effective management of
the COVID-19 crisis in Ghana. (4 marks)
b. In the management of the health crisis, how can technical, human, and conceptual skills be relevant for
the Minister of health to enable him rally around health workers? (4 marks)
c. The internal and external environment will cause changes for companies in Ghana (Large, Medium, and
small-Scale Enterprises) during this crisis. Explain (4 marks)
d. Discuss two (2) ways by which transformational leadership style can be relevant to the management of
the crisis at all levels of management. (4 marks)
e. Explain four (4) ways by which scientific management play a role in the management of a modern crisis
such as the COVID-19.

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