Case study
In Australia the aged care system is going through a process of reform. This has led to changes in the way services
are provided and funded. A significant change in the structure of health care provision for older people has been
the adoption of the consumer directed care model of care in the community and in residential aged care. This model
was originally rolled out for community services and has more recently included residential aged care.
Answer the following questions:
1. Discuss the structure of aged care services in Australia. Your discussion should include how community and
residential aged care services are funded. (200 words)
2. Discuss how community aged care services have adapted to the consumer directed model of care. Your answer
should include positive and negative factors for service providers associated with adopting this model of care.
(200 words)
3. The consumer directed care model is designed to transition across the continuum of care from aged care
services provided at home to residential aged care. Evaluate the processes to support seamless transitions
between community services and residential aged care. The evaluation should include consumer directed care
and the role of the aged care assessment team. (200 words)
4. Analyse the effectiveness of the adoption of the consumer directed model of care in the community using
Lewin’s change theory. Your answer should include an analysis of how consumer directed care was adopted in
each of the three phases of Lewin’s change theory. (500 words)