Rationale:

Practical exercises assess students’ ability to apply theoretical learning to practical, real world situations. In this assessment students, must form project groups of 3 to 4 students. Each group must prepare a report answering the questions related to specific organization selected by the group.

 

Task Specifications :

Students should select an organisation they have access to (preferably an organisation where the students work or have worked recently).  The organization must provide IS services to the staff and customers such as email, webpage, and database. The students have to write a report to answer the followings related to the selected organization:

  1. Discuss the service the organization provided and how each department uses information technology. Illustrate the types of data structures and the usage of IT infrastructure to achieve the organization business processes. What hardware equipment are required including the network devices. Explain the function of each device.
  2. Assume the organization want to use network-attached storage for data storage and access. Search and discuss the types of network-attached storage.
  3. Specify the operating systems and application software required for data communication between the clients and servers for each department. Justify your answer.
  4. Explain the function of each layer of the Internet model.
  5. Use the Internet model with the support of diagrams to explain how messages are moved between the layers when an employee’s sent an email.
  6. Explain how the Internet model layered systems increases the efficiencies and resiliencies of the organization.
  7. Discuss the kind of networks used at the organization. Justify your answer.

 

 

 

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  1. Propose with justification the type of application architectures that would appear to be the most beneficial to the human resources department that must support video conferences and interviews.

 

You may need to make some assumptions with the required justifications.

 

 

Report Layout:

The report should be organised using the following headings and guidelines:

  1. A Cover Title Page
  2. Introduction a. Should clearly define the aims and objectives of the project in the report b. Explain what contents will be covered in the report
  3. A depiction of the uses of information technology at the company.
  4. types of data structures and the usage of IT infrastructure to achieve the organization business processes.
  5. Types of network-attached storage.
  6. List and functions of the hardware equipment required for each department focusing on the network devices.
  7. Operating systems and application software specifications for the clients and servers. 8. Internet model layers’ discussion.
  8. Email data message movement between the layers of the Internet model.
  9. Types of organization networks with justification.
  10. Application architecture proposal for the human resources department with justification.
  11. Conclusions and Recommendations A summary of your findings and your recommendations as to whether the project should continue/ how to continue.
  12. Reference

 

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Assume that the CEO of NatureCare Products has indicated that he wants you to prioritise treatment of a number of risks as follows: • Inability to attract sufficiently qualified staff One of the risks identified in the risk management plan is the inability to attract sufficiently qualified and knowledgeable staff to manage the new retail stores. The risk treatment identified is to invest in the training and development of existing staff to fulfil this role, at least in the short term. It has been identified that at least two of the existing customer service representatives are interested in taking on this new role. Neither of the two customer service representatives have managerial skills nor knowledge, but they both have excellent company and product knowledge, as well as customer service skills. • Low customer satisfaction A further risk identified as a priority is the threat to customer satisfaction. Given that the business is expanding, customer satisfaction will be crucial. The risk treatment identified is to develop a customer questionnaire that can be used to measure customer satisfaction. You have been directed to implement strategies to reduce the risks posed.

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