Discuss the responsibilities of a social media manager when posting online on behalf of a business or from their personal social accounts based on the following Toronto Star news article, “Houston Rockets snafu is a lesson in social media use,”

https://www.thestar.com(REMOVE THIS)/sports/2015/05/03/houston-rockets-snafu-is-lesson-in-social-media-use.html.

As a Social Media Manager, you have the ability to engage and personalize the business, but you also have the responsibility to represent the brand and not offend the audience. What are some of the lessons you could take away from this situation?